Privacy Policy

1. Introduction

At KORRA ONLINE, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we may collect when you use our website, place an order, or contact us, and how that information is used and protected.

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2. Information We Collect

When you use our website or place an order, we may collect information necessary to provide our services, including:

• Name
• Phone number
• Email address
• Delivery and billing address
• Order and transaction information
• Information you provide when contacting customer support

We may also collect limited technical information, such as browser type, device information, IP address, and website usage information, to help us maintain and improve our website.

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3. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Processing and fulfilling your orders.
• Delivering products to your provided address.
• Communicating with you about your orders.
• Providing customer support.
• Processing returns, refunds, or replacements.
• Improving our website, products, and services.
• Preventing fraud, abuse, and unauthorized activity.

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4. Payment Information

Payment information may be processed through the payment method or payment service provider available at checkout.

We do not intentionally store complete payment card details on our website when such information is processed securely by an authorized payment service provider.

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5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share necessary information with trusted service providers when required to provide our services, such as:

• Courier and delivery companies.
• Payment service providers.
• Website hosting and technical service providers.
• Customer support or business service providers.

We only share information that is reasonably necessary for the relevant service or business purpose.

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6. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better browsing experience.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

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7. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

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8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including order processing, customer support, accounting, legal, and business requirements.

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9. Third-Party Services and Links

Our website may use third-party services or contain links to external websites.

Third-party websites and services operate under their own privacy policies and terms. KORRA ONLINE is not responsible for the privacy practices or content of external websites.

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10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation.

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11. Your Privacy Choices

Depending on applicable laws and circumstances, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the details provided below.

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12. Changes to This Privacy Policy

KORRA ONLINE may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable requirements.

Any updates will be published on this page. We recommend checking this page periodically for the latest version.

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Last Updated: September 2026