Shipping Policy

1. Order Processing

Orders are generally processed within 24 hours after the order has been successfully placed.

Orders placed on weekends or public holidays may be processed on the next working day.

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2. Delivery Time

We currently deliver orders across Pakistan. Standard delivery usually takes approximately 2–5 working days.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

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3. Shipping Charges

Shipping charges are calculated according to the applicable delivery location, order weight, size, and shipping method.

Any applicable shipping charges will be displayed during the checkout process before you complete your order.

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4. Delivery Areas

KORRA ONLINE delivers to locations across Pakistan where courier services are available.

Delivery availability may vary for remote or restricted areas. If delivery is not available to your location, we will contact you where possible.

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5. Order Tracking

Where tracking information is available, customers may receive tracking details after their order has been dispatched.

Tracking information may take some time to become active after the courier has collected the package.

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6. Delayed Deliveries

While we aim to deliver all orders within the estimated delivery time, delays may occasionally occur due to courier issues, weather, public holidays, high order volumes, incorrect address information, or other circumstances.

KORRA ONLINE is not responsible for delays caused by circumstances beyond our reasonable control.

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7. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery information, including name, phone number, city, and address.

If an order is delayed, returned, or cancelled because incorrect or incomplete delivery information was provided, additional delivery charges may apply.

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8. Receiving Your Order

Please check your package carefully when receiving your order.

If the package appears damaged or opened, we recommend informing the delivery person and contacting KORRA ONLINE as soon as possible.

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9. Delivery Attempts

The courier may make delivery attempts according to its standard delivery procedures. Customers should remain available at the provided delivery address or contact number.

If an order cannot be delivered because the customer is unavailable or cannot be contacted, the courier may return the package to us.

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10. Contact Us

Last Updated: September 2026